Pabx tc - 2000 h manual

After Ext. A tap hook-switch and input extension number of Ext. C, Ext. A will hear busy tone when Ext. C is busy, and the line will be re-connected with Ext. Page Unconditional Transfer Section 3 Operation 3. All the calls to director will be transferred to extension Page 54 Section 3 Operation 3.

Example: Director lock his extension by password when he is not in office. Suppose his password is Page Use Priority Access 3. Example: The user wants to verify certain extension number and port number. Page Remote Program Section 3 Operation 3.

Example: You are not familiar with some program, you can ask a help from dealer after service. Page Section 4 Appendix Section 4 Appendix 4. Page Operation Section 4 Appendix 4. Print the detail Call Bill. Fund classify stat for different operator. Show all Tcdk series. Print page 1 Print document 65 pages. Rename the bookmark. Delete bookmark? Cancel Delete. Delete from my manuals?

Sign In OR. Don't have an account? Example: When an extension is talking with outside caller, he can tap hook-switch and input to put call is on holding, he can make other call or do other operating at this time. He can input to retake call within 4minutes, otherwise, line will be released.

Example: When you encountered puzzle on system programming, you can solve it with the help of PABX dealer or manufacturer herein after named service center by their remote program operating.

You must to call service center by your extension ; 2. When your call is get through to service center, technician can start program for your machine need not input system password; 3. Also allows technician call you if necessary at any attendant mode , when his call is received at your side, please transfer this call to extension , remote program can be performed when communicate is established.

If any of programming needs to be changed, you can change the setting by system programming. Default setting shows you the factory default setting. System programming can only be performed from extension ; 2. Example: Unlock system by password before system program. Keep off-hook and start programming; 1.

Password is at factory default mode; 2. Please keep extension is off-hook, you can continue programming by entering program format. If extension is hangup during programming, you need to input password to unlock system before new programming; 4.

Herein after, all programming is after unlock system by password. Example: Change password to Password is at factory default mode, suggest administrator change system password first before using; 2. In the case of forget password, please contact with service center.

All data can be restored to default setting except data of the follow 3 parameters. Outside line connection assignment CO parameters ; 2. Extension number parameters; 3. Call bill memory. This program is only react on for model VC, DC; 2. The line will enter CO line orderly when extension make outside call. Suggest connect CO line that is frequent used for receive outside calls with after CO line jack, as anterior CO lines are occupied by outgoing calls often.

Operator answer mode is suits for the place where has operator to answer calls, therefore, outside caller can talk with operator directly. Example: Assign all outside calls are answered by operator. In the case of caller does not know extension number, he can dial 0 to reach operator, his call can be transferred to another extension with the help of operator.

Auto-attendant mode is suits for the place where has not operator on duty. Example: Assign all outside calls are answered by outgoing message OGM. Use 24 hours to denote the time; 2. Allows assign different service time in a day or extend to next day. Here attendant extension is as same as pre-assigned refer3. Please ensure system time is correct in order time service changing is works normal refer 3.

This program will assign attendant mode for whole day, as long as if this program is assigned for certain day, the Time Service Changing Mode assignment will be disabled in that day. Allows combine function of 3.

Here attendant extension is as same as pre-assigned. Allows assign maximum of 8 extensions are ringing at the same time when has outside call on per CO line. To avoid confusion, please use this program to clear current ringing extension first before change ringing extension. After cleared, if do not assign ringing extension by below program 3.

Allows assign maximum of 8 extensions are ringing at the same time for each CO line, when you are ready to assign ringing extension, please clear previous setting first by program of 3.

Any extension can be assigned as ringing extension. Allows any extension is assigned as attendant extension.

At auto-attendant mode, when outside caller dial 0, the line will reach to attendant 1, when 1 is busy, the call will be auto-forwarded to attendant 2, when both are busy, system will send suggestive message to outside caller; 3. At any service mode, when extension dial 9, the call will reach to attendant 1 first, if it is busy, the call will auto-forwarded to attendant 2, if both are busy, system will send busy tone.

At default mode, Ext and are performed as attendant 1 and 2. If you need more attendant extensions, allows assign Busy Transferred for more extensions, when the called extension is busy, the call will be autotransferred to next assigned extension, allows extend to ten extensions. Example: Record first outgoing message OGM 1. The following are some examples of OGM. OGM 1: "This is A company, for the sales division, press ; for the service division, press ; for fax, press ; to call operator, press 0 ".

Description: System will greet outside caller by first message, the caller can dial extension number directly or dial 0 for the operator.

OGM 2: " Sorry the Extension you dialed is busy, please dial another extension or dial 0 for operator, or dial 9 to leave a message ". Description: System will send suggestive message to outside caller in the case of called extension is busy. If outside caller does not dial any right extension number within a certain time, the call will be released.

OGM 3: " Sorry the Extension you dialed is not answering, please dial another extension, or dial 0 for the operator or dial 9 to leave a message ". Description: System will send suggestive message to outside caller in the case of called extension is no answer.

If outside caller does not dial any extension number within a certain time, the call will be released. Suggest record message in quiet environment, use high quality telephone, use handset to do recording in order to get high quality timbre.

Has pre-recorded message OGM 2 and OGM 3, user can override them if he wants to record by himself, however, original message cannot be restore as soon as it is overrided. Example: Play the first outgoing message OGM 1. Has built-in two sets of recording system for model VC, BC and DC, so you will hear recorded message will be played in twice, if it is played one time only or one of message is un-normal that may indicates recording system has problem, please check it; 2.

When the recorded message is not satisfied, allows record again, the last recording will replace the previous one refer 3. Model DC has a volume switch can adjust holding music, sometimes, mute is caused by the volume is adjusted to minimum. Verifying just for reference, the real timber should be verified in practise;.

Example, dial 3 to enter telecom provider A lines, dial 4 to enter provider B lines, here 3 is regarded as second outward code, and 4 is regarded as third outward code. The head digits of extension number should not same as outward code, otherwise, that extension number will be invalid; 2. The special CO lines least cost lines must be follow connected with ordinary CO lines, when extension user dial 0 or 9 to make a outgoing call, system will priority access idle ordinary CO line first, if all of ordinary CO lines are busy, system will auto-search idle special CO line.

When user use outward code to access CO line refer 2. When user access special CO line by outward code, he can use special CO lines only within himself group. User can select CO line by format MN refer 2. In order to more convenient for user, allows assign second and third outward code, when dial outward code, system will search idle CO line start from assigned CO line automatically. Example: Assign extension , , and will ring by turns when has outside call is access on CO line Allows assign maximum of 8 extensions same or different are ring by turns for each CO line when has call is access; 2.

When the assigned extension is busy, system will search idle extension start from next extension automatically, in the case of all extensions are busy, outside caller has to wait. Example, a greet message is play: "This is A company, for the sales Dept. Outside caller can dial 1 to reach sales Dept. And extensions in sales Dept. Example: Assign when outside caller dial 1 will reaches group that including , , and , these extensions will ring by turns.

Allows assign maximum of 8 extensions are ring by turns for each numeric button when outside caller is press a button. Allows assign same or different extension number for each numeric button; 3. When the assigned extension is busy, system will search idle extension start from next extension, in the case of all extensions are busy, outside caller can listen a message played informs him that extension is busy, please dial later.

When enable function of 3. Example: Assign extension is allowed to access only CO line 4. Outside call from any CO line can be transferred to this assigned extension, as well as allows user to pick up any outside call; 2. Only one CO line can be programmed belong to an extension, the last setting will replace the previous one.

Other extensions are not allowed to use this exclusive CO line, but the superior extension can use other CO lines also. Example: Assign CO line 13 is exclusive used by extension user. Different group member can make intercom call with each other, but they can only use CO line belong to their group refer 3.

Call can be transferred between different group, but call pickup code is different when pick up call between self-group or in other-group refer 2. At factory default mode, the group is 0. Operating: 1. Different group member can only use CO lines that belong to their group, but the call can be transferred between different groups. But they can make intercom call and the calls can be transferred between different groups. See below chart. Example: Assign head-digits 0 and belong to group 1, assign 13 and 9 belong to group 2.

Allows assign maximum of twenty restricted head-digits for each group, when the head-digits is less than 4 digits, please end by. When needs to restrict certain extension to make long-distance call, you can assign 0 to a group and assign extension class is as same as that group. Example, assign 0 to group 3, assign extension class is 3, therefore, the assigned extension is restricted to dial long-distance call. When needs to restrict certain extension to make international call, you can assign 00 to a group and assign extension class is as same as that group, so the assigned extension is restricted to dial international call, but the user can make national call if head-digit 0 is not restricted.

Above just example, actual assignment must be accord to your local situation. If EXT. Trouble exists? Trouble exist? Change extension class One of extension hung up improperly Cancel the setting Voltage not stable or magnetic disturbance Using a UPS and avoi … There may be following 4 cases after a call is transferred from A to B: a.

A does not hang up and B picks up his handset Then communication between A and B is established while the outside caller is on Hold music on hold , whoever hang up A or B , the system transfer outside caller to the other. A does not hang up and B does not answer A within 25 seconds … Example: Set call duration to within 15 minutes for EXT. Example: Cancel the call duration for extension The conjunction of CO line loose; 2.

CO line was connect to other equipment; 3. No message recording at auto-operator mode. Any message recording? Check CO line conjunction loose? If the CO line connecting to other equipment? If set OGM mode? Record message and try again. The products are suitable for the offices and villas. Connection: Put one head of the monomer-crystal four-cores inside th … No extension will ring when an inmcoming call is received, the recorder system message will be heard to provide which extension to call.

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